Legal notices

In accordance with articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 for Confidence in the Digital Economy (L.C.E.N.), these legal notices are made available to users of the site zolivio.com.

Accessing and browsing the site implies unconditional acceptance of these legal notices, which can be consulted at any time in the section "Legal Notices".

ARTICLE 1: The Publisher

⚠ Attention: This address is not intended for product returns. For any return request, please consult our Return and Refund Policy.

To contact the publisher of the site: contact@zolivio.com

ARTICLE 2: The Host

The site zolivio.com is hosted by Shopify Inc.

Shopify Inc. 151, O'Connor Street Ground Floor Ottawa (Ontario) K2P 2L8 Canada assistance@shopify.com 1-613-241-2828

ARTICLE 3: Access to the Site

The site is accessible 24/7, except in cases of:

  • force majeure,
  • scheduled or unforeseen interruptions,
  • technical maintenance.

In case of modification, suspension, or interruption of the site, we cannot be held responsible.

ARTICLE 4: Data Collection

We ensure the collection and processing of personal data in respect of privacy, in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files, and freedoms.

User Rights (Data Protection Act):

  • Access
  • Rectification
  • Deletion
  • Opposition

The User can exercise these rights at any time by contacting us.

ARTICLE 5: Cookies

When browsing the site, a cookie may be automatically installed on your browser. By continuing your visit, you accept the use of cookies.
A cookie does not allow the User to be identified, but it helps to improve the browsing experience.

The User can disable cookies via their browser settings.

ARTICLE 6: Intellectual Property

Any reproduction, modification, distribution, partial or total exploitation of the site without prior authorization is strictly prohibited. Any infringement may lead to legal actions and proceedings, in accordance with the Intellectual Property Code and the Civil Code.

ARTICLE 7: Mediation

In case of an unresolved dispute after a request to customer service, the customer can resort to a consumer mediator free of charge, in accordance with articles L.612-1 and following of the Consumer Code. Deadline: within the year following the complaint.